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Frequently Asked Questions
Should I be worried about hackers and viruses?
Any
organisation which is connected to the Internet is at risk from hackers,
viruses and Trojans. These can seriously impact on your network and
adversely affect your business, sometimes even causing permanent damage. How
would you manage if you were unable to access the information held on your
system, or if someone from outside your organisation suddenly had access to
confidential business information? Regular
systems support can help prevent attacks to your
network
and ensure that your network and data are secure at all times. We can help
identify the source of common threats and provide ways to counteract them.
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Can I afford IT support?
If your
business relies on using computers, can you afford to do without IT support
of one form or another? Think about how your business would manage if your
network was compromised or damaged? You risk hardware damage, permanent loss
of data, and business interruption if you do not have adequate IT support.
With J-Cubed Consulting, you may find that reliable IT support is not as
costly as you think. Contact us to discuss your requirements - we will be
happy to help.
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What is disaster recovery?
Disasters can
affect business networks in many ways: from a power failure to flooding, or from
hardware failure to cyber-vandalism. All of these may put your systems out of
action. We are able to put your company back in operation in the shortest
possible time, to minimise disruption to your business. We know how important
your network is to the day to day running of your company, and our systems
engineers will diagnose and fix problems, regain access to recoverable data, and
provide advice on how to reduce risk of future disasters.
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Why should I choose J-Cubed Consulting?
We offer a
range of consultancy services so you can rely on us to give you a realistic
and complete overview of your systems. Our engineers understand the IT
requirements of many different industries and can use their skills and
experience of networks to diagnose and fix problems quickly and efficiently.
Where appropriate, our engineers will also provide advice and
recommendations for improvements to your current systems and help you to get
the best out of your information technology investment.
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What support services do you provide?
We can
provide support on all aspects of network design, maintenance and security.
Our systems engineers provide routine support to you and your staff by
telephone and email, and we can set up remote links to our clients'
networks, enabling us to access servers immediately. Where a problem cannot
be solved remotely, we aim to have a technician on-site on the same day so
that your business is up and running again as quickly as possible.
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What if I have more questions?
If you have
questions that have not been answered here, or if you think your business
could benefit from our expertise, please
contact us for a no-obligation
discussion of your needs. We look forward to hearing from you - and helping
your company do business!
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